Casino operations
Agent Experience Center
●Table limit & player value model
Independent agent · trip planning and review

Player value command center

Adjust the play and costs to see the economics before making an offer.

Policy minimums

Qualification baseline

Player & play

Theo at policy minimums—Based on current hours, average bet, pace and house edge
Required average bet
—
Bankroll × minimum %
Action at policy minimums
—
—
Theo at policy minimums
—
Action × house edge
35% theo benchmark
—
Theo × comp %

Trip workspace

Policy minimums are qualification parameters, not a forecast. Expected and recorded play are separate; trip costs are kept separately for each view.

Agent commission

After expenses & actual play

Agent commission rules

The 2% / 3% bonus is additional to the entered base rate. Turn off for a negotiated base-only offer. Contractual caps and the higher-of-theo comparison still apply.

Quarterly actual-loss tiers: below $500,000 = 0%; $500,000–$999,999 = 2%; $1,000,000 or more = 3%. Bonus applies only to the net-loss method and pays above its base trip cap.

Policy and offer review

Customer comp allowance = higher of 35% of qualified theo or 10% of positive actual loss. Qualified theo is limited to 25% of established bankroll. Agent commissions are evaluated separately under Exhibit 3.

Qualified theo × comp rate—
10% of positive actual loss—
Customer comp allowance—
Customer benefits in comp pool—

Confirmation records a modeling assumption; it does not issue approval. Front-money incentive is calculated at 3% of deposited front money, capped at $50,000. Other qualification, combination, airfare and quick-pay conditions still require review.

Comp allowance excess is customer benefits in the comp pool minus the policy allowance; it excludes agent commission and loss discounts. Trip contribution uses only the recorded casino result minus modeled trip costs. Theo is used separately for play qualification and policy allowance checks, not as a substitute for actual revenue.

Policy checks and commission calculation

Provisional · planned play
Decisions used—
Wagered action used—
Theo used for economics—
Policy comp allowance—
Hotel cost—
F&B, transport & courtesies—
Airfare allowance · max $50,000—
Unlocked promo chips & incentives—
Loss discounts · outside cap—
Modeled calculated agent commission—
Total modeled costs—

Agent commission · trip calculation

Loss used for commission—
Less all player benefits, including loss discount—
Net Loss—
Entered rate of Net Loss · before limits—
Complimentary excess deducted from loss basis—
Entered rate of adjusted net-loss basis—
Capped loss base commission—
Quarterly earned actual loss—
Quarterly accelerator rate—
Bonus on Net Loss · above base cap—
Loss method · base plus bonus—
Qualified theo · max 25% bankroll—
Complimentary excess deducted from theo basis—
Theo commission trip cap—
Theoretical method—
Higher final method—
Calculated commission—
Projected commission if earned—

Loss-method base commission limit for this trip: —. This is a maximum, not an additional cost or commission. Base caps: $50,000 below $1.5 million actual rated loss; $60,000 from $1.5 million to below $2 million; $80,000 at $2 million or more. Any enabled contractual bonus is added above the base cap.

——
Unused customer comp allowance—

Agreement model: compare 12% of qualified theo (maximum 25% of bankroll, $10,000 commission cap) with the entered agent-specific rate of net loss after all modeled player benefits ($50,000/$60,000/$80,000 base cap by actual rated loss). Add the earned quarterly 2% or 3% net-loss bonus after the loss base cap. Complimentary excess above the applicable 35% of table theo or 10% of loss, and 10% of bankroll, reduces the corresponding commission basis dollar-for-dollar. The customer-policy allowance uses the higher of qualified-theo reinvestment and 10% of actual loss. Agent commission is not deducted from that allowance. Contract limits and total trip costs are shown separately. Loss discounts remain outside that complimentary pool but reduce net loss and total costs. Quarterly input covers other commission-qualified trips earned in the current calendar quarter. Count this trip only after its commission becomes earned. An earned commission becomes payable after invoice approval; this model does not confirm payment. These are planning estimates. The calculation reflects the agreement’s per-trip commission rules and assumes the recorded benefits are the amounts used in the final trip summary.

Policy reference games

Select a row to update the policy reference and expected game; recorded results remain separate
GamePace / hrEdge12-hour theo35% theo benchmark$500 room equivalents

At the same bet and hours, Blackjack at 40 hands/hour × 1.25% and Baccarat at 50 hands/hour × 1.00% produce the same theoretical win. Their selected game assumptions still update.

Trip analysis dashboard

Analysis uses the current entered costs and contract settings. Recommendations are rule-based planning guidance; they do not approve an exception or change policy.

Choose an analysis to review performance, profitability, policy exceptions and next-trip recommendations.